Affordable Pricing
To get any business up and away
All features, professionally set up for your practice, plus training.
What more could you want? Start flying today.
Includes free ongoing support and updates. * $900 professional setup and training fee applies. 30-days cooling off period. All pricing excludes GST.
Bundle and save $400 off MM Templates
4000
Customised
Templates
Save $400^
on $1800 customised setup with an MM plan
$50
per month for unlimited users
- Over 4000 migration-specific document templates customised with your details for instant merging with your client database.
- Authored, maintained and up to date.
^ Set up fee reduced to $1400 when purchased with a 24 or 36 month plan. $1800 + GST when purchased at a later date.
MM Features
Matter Management
| Purpose-built for Australian Immigration Law |  |
| Multiple staff access points MM Cloud means multiple staff can work securely and seamlessly from MM-installed devices in any location. | |
| MM Enterprise For larger organisations, set up on your existing network to suit you | |
| Single point of truth All visa lodgements are filled from a single source of all client information. | |
| Visa-specific check lists Dynamic progress items check lists that outline and track each visa process from beginning to end. Use as ongoing progress reports. | |
| Customisable check lists Modify existing MM visa checklists to match your workflows. | |
| Smart questionnaires tailored to each specific visa | |
| Email capture | |
| Secure client portal | |
| Legal file notes | |
| Team Collaboration Assign any aspect of your workflow to other team members for greater efficiency and team collaboration. | |
| Manage expiries Monitor and receive alerts for visa expiries, due dates, deadlines and reminders | |
| Snapshot Dashboard of critical tasks | |
| Export data into forms, online lodgement and letters Automated form filling using client data. No copying, pasting or transposing. | |
| Humanitarian Support and discounts for organisations working in humanitarian and protection visas | |
eLodge Automation
| Automates data lodgement with Immi Account Automate your online application in minutes with secure data transfer. No copying, pasting or insecure handling. | |
| VEVO Automate searches on individual people in the system | |
| AAT Applications MM automates online applications of Administrative Appeals Tribunal cases | |
| Skills Assessments Auto fill applications instantly using data drawn from the single point of truth of your Secure Client Portal. | |
| Skills Select / Expression of interest | |
| Nomination applications | |
| AFP clearance | |
| Citizenship | |
| Health | |
| International movement history request | |
| Partner sponsorship | |
| Travel restrictions exemptions | |
Secure Online Portal
| Single channel communication Single channel for all communication and data pertaining to the matter, avoiding multiple sources and locations. | |
| Smart questionnaire Visa specific questionnaires used to complete current forms, online applications and letters | |
| Encrypted portal messaging Secure channel communication with clients. Messages encrypted in transit and at rest. | |
| Secure document exchange All documents travel via secure portal and download to matter automatically. | |
| Update clients about progress Update clients as tasks are completed | |
| Notifications MM Snapshot alerts you to any new communication or documents received | |
| Your brand Add MM Secure Online Portal to your website and brand as your own. | |
| Document review Review any supplied document for approval or rejection | |
Smart Questionnaires
| Tailored to each specific visa | |
| Collect all info required by department for each visa | |
| Updated in accordance with legislation changes | |
| Dynamic structure Dynamic questionnaires streamline the process for your clients by removing redundant questions | |
| Easy to use design Clean, clear, logically structured questionnaires designed to be easy to use by visa applicants | |
| Fill anywhere from any device Clients can securely log in and complete questionnaire anywhere using any device. | |
| Import data directly into matter All data is collected ready for review, before importing directly into the matter, eliminating double handling. | |
| Multi-applicant data collection Collects all data at once for multiple applicants under same visa. Collect once and use across all current and future visa requirements. | |
| Secure communication exchange All questionnaire communication is transferred using the MM Client Portal on an encrypted and secure channel with the TLS (Transport Layer Security) protocol. | |
| Data stored on Microsoft Azure servers Encrypted storage using the AES-256 standard used by banks to secure customer data. | |
| Your brand Brand the MM Secure Portal as your own. | |
Security
| ISO27001 Certified MM is an ISO27001-Certified software vendor - the international standard for information security management | |
| Data Secure in Transit Every piece of information transferred using the MM Client Portal uses an encrypted and secure channel with the TLS (Transport Layer Security) protocol | |
| Data Secure at Rest Files encrypted using AES-256 standard, the same encryption standard used by banks to secure customer data. | |
| App based Desktop app with data stored and backed up in the MM cloud. | |
| No browser interface Never need to worry about browser hacks, viruses or phishing scams that allow access to your cases and sensitive client data. | |
| Always evolving MM is constantly evolving with new security features and regular security reviews | |
| Penetration testing Regular independent external cyber-security firm penetration testing | |
VEVO
| VEVO Search Perform searches on individual people in the system | |
| Batch VEVO Search Automate batch VEVO searches on as many people as required at the click of a button. Monitor for changes in visa entitlements. | |
Client Accounting
| Compliant with OMARA requirements | |
| Set up tool Step by step accounts setup to prepare your system for automation. | |
| Xero integration Export receipts, payments and journal entries to Xero, saving you from having to enter transactions in two different systems. | |
| Reporting Reporting system includes BAS values, billing reports, client/Trust Account Reports, Controlled Money, Individual Matter Balances and more | |
| Automatic Time Recording and Time Billing Keep accurate records of time spent per activity to generate invoices and monitor performance. | |
| Bank Reconciliation Download bank statements and match them with entries in MM. | |
| Trust Accounting Assistance Trusted service partners to assist with the transfer of accounting information into MM. | |
| Send invoices | |
| Track debtors | |
Trust Account Controls
| Law Society trust compliant Certified as compliant by The Law Society of NSW, MM is capable of creating and maintaining trust records in a manner required by the Legal Profession Uniform General Rules (2015). | |
| Xero integration Export receipts, payments and journal entries to Xero, saving you from having to enter transactions in two different systems. | |
| Bank account reconciliation Download bank statements and match them with entries in MM. | |
| End of month processes and reporting | |
| Business Activity Statements | |
| Manage staff performance Track and monitor staff performance with a set of customisable tools, reports and dashboards | |
Client Communication
| Email Capture MM references sent and received emails based on a select number of unique identifiers and stores them in the respective client file. | |
| Email Compose emails from within MM, referencing details and all information pertaining to the matter | |
| SMS Integration Integrate popular email-to-SMS services, build SMS communications using client contact details stored on file. | |
| Secure client portal Document collection, data collection and updates, secure messaging | |
| E-sign integration | |
Snapshot
| Expiries Shows expiring sponsorship, Visas and Required Departures. Sort by country, date or matter ID | |
| Documents Alerts on client documents uploaded into their Secure Client Portal channel | |
| Tasks Alerts on date sensitive tasks | |
| File Notes Alerts on file notes requirements | |
| Webleads Alerts on webleads received through your branded enquiry form on you own website | |
| Team overview View options for individual or team caseloads, activities and progress in date ranges | |
Dashboard & Reporting
| Snapshot Dashboard summary system of reminders, tasks, filenotes, webleads visas and other expiries | |
| Analytics Dashboard Micro-reports and overviews of caseloads, users and processes | |
| User defined reports Create reports in easy-to-view formats and export to Excel. | |
Integrations
| Xero | |
| Office 365 | |
| Email-to-SMS | |
| Video Conferencing | |
| Google Drive | |
| One Drive | |
| DropBox | |
| Cloud document storage | |
| E-sign functionality | |
Record Keeping & Compliance
| Record keeping and compliance Making your life easier in the event of an audit | |
| Information audit trail All client communication and documents tracked and stored on file in historical record. | |
| Archiving Mark matters as closed/archived and focus on active matters. | |
| Legal file notes Includes reminders, ‘quickparts’, email options and a print version of time-stamped records. | |
Administrative Appeals Tribunal
| Purpose built for Australian Immigration Law Only MM is made in Australia by immigration professionals for our unique immigration needs. | |
| Automates recordings of all relevant bodies and decision data Capture data for tribunals, officials, opposing barristers, decisions and other relevant information | |
| Automate online forms and applications MM automates online applications of Administrative Appeals Tribunal cases | |
| Record of details on visa refusals and cancellations | |
| Points test assessment | |
| Maintain trust records Create and maintain trust records in a manner required by the Legal Profession Uniform General Rules 2015 | |
Sponsorship Obligations
| Confirm ongoing work rights for staff Ensure employees meet Visa entitlements, work eligibility and requirements for their employed role | |
| Accurate record keeping Maintain records of the nomination approval, visa grant (if applicable), signed contract, position descriptions, period of employment and visa expiries | |
| VEVO search Store details of overseas worker records, visa status and permissions to run VEVO searches | |
| Batch VEVO recording or monitoring Perform VEVO searches on multiple visa holders in seconds. Record or monitor search results without saving. | |
| Department notifications Records of department notifications regarding changes to the business, employment arrangements, cessations or travel reimbursement requests and payments for nominated workers | |
| Email capture Automated email capture saves and stores email communications to and from the department regarding any notifiable changes | |
| Spreadsheet import and export Import staff profiles from Excel. Export VEVO searches to Excel. | |
| Customised search and report filters Customise for your multiple staff locations, departments, specific visas, dates, countries of origin, passports, etc. | |
Skills Assessments
| Automate up to 90% of skills assessment applications | |
| MM eLodge autofill Automate skills assessment applications in minutes using data collected by smart questionnaires | |
| AFP check Automate up to 90% of AFP clearance checks application | |
| ANMAC Automate up to 90% of ANMAC skills assessment application | |
| CPA Australia Automate up to 90% of CPA Australia skills assessment application | |
| Engineers Australia Automate up to 90% of CPA Australia skills assessment application | |
| Institute of Public Accountants Automate up to 90% of Institure of Public Accountants skills assessment application | |
| Vetassess Automate up to 90% of VetAssess skills assessment application | |
MM Templates
| Over 4000 migration-specific document templates | |
| Maintained by experts in the profession | |
| Updated in accordance with changes in legislation and policy | |
| Engagement templates Contracts, instructions, factsheets, VEVO consent letters, sponsor obligation letters, terms and conditions, consumer guides, quality control checklist | |
| Document requests Sponsor/nominator document requests, visa document requests, sponsor/visa document follow up requests, relationship evidence letters, health and character factsheets. | |
| External agency communication AFP letters, AFP applicant consent letters, overseas Police Clearance requests, Skills Assessment application letters, RCB application letters. | |
| Sponsor and nomination documents Offer of employment, employment offer cover letters, accountant’s letter of support, cover letter for accountant’s statement, nominator’s information letters, position description letters, statutory declarations. | |
| Client letters Visa document follow up requests, client review/signature requests, application confirmation, lodged visa information request, visa approval letters, visa grant feedback forms, visa refusal letters. | |
| Sponsor letters Sponsor/nominator documents required follow up, sponsor/nominator signature letters, RCB lodgement confirmation letters, nomination lodgement confirmation, lodged nomination/application information requests, nomination approval letters, nomination refusal letters. | |
| Department letters Sponsor/nomination application submission, visa application, sponsorship/nomination Department request response, visa request response. | |
| Skills documents Job cost time record templates, quality control checklists, skills assessment application-document review and sign-off letters, skills assessment document request/results/application letters, EOI document request/results/application letters. | |
| Investment documents Business innovation extension stream factsheets, business innovation and investment stream application letters, application for state/nomination letters, significant investor extension stream application letters. | |
Marketing
| Webleads Immigration-specific assessment tools for your website | |
| Customisable Questions tailored to your areas of practice | |
| Your brand Brand our tools on your website as your own | |
| Linked to MM Create matters automatically from incoming leads | |
| Snapshot alerts Notifications of incoming leads | |
Training & Support
| Onboarding and set up Our trained professionals will make sure you are productive from day one | |
| Australian based help desk and technical support support | |
| MMCPD Online Knowledge Base Online training and step-by-step user guides for MM functionality and features | |
| MM Users Community Forum Access to private MM community forum of over 2000 users with discussion boards, information updates and pre-recorded Q&A sessions | |
| 1 on 1 training sessions with MM immigration lawyers and RMAs | |
| Workflow videos | |